Privacy policy
What information we use and why.
How inquiries and visitor preferences are handled on the Adapta website.
Updated: November 4, 2026
Scope and contact
This policy covers the Adapta website and inquiries sent through its contact channels. You can write to ptorres@adaptahq.com with questions about how your data is handled. Contracted services may require specific data handling terms, agreed separately.
Information you share
The form asks for your name, email address and a description of your inquiry. Company and priority are optional. Required fields allow us to identify your inquiry and reply; without them, the form cannot process the submission. If you email us, we receive the sender address and the content you include. Avoid sending sensitive information or third-party data without authorization.
Purpose of inquiries
Contact information and messages are used to understand your needs, reply and follow up on the conversation or a proposal you request. The form does not subscribe you to a marketing list. Field validation and repeated-submission controls help protect the contact channel.
Delivery and providers
When submission is available, the server sends inquiry fields to Resend for delivery to the Google Workspace mailbox of ptorres@adaptahq.com. Website hosting, delivery and email services also take part in the technical processing of the communication. These providers may process information in other countries depending on their infrastructure and terms. You can read Resend's privacy policy at Resend privacy policy. If the form is unavailable, you can email the contact address directly.
Retention and temporary controls
The form code does not save inquiries in a website database. It uses identifiers derived from submitted data to detect duplicates within a 30-minute window and limit attempts within 10 minutes. These temporary records are held in server memory and cleared on restart. Transmitted messages may remain in delivery services and the email inbox, depending on inquiry handling and those services’ terms. The form protection windows are not message deletion periods. You can request information about retention or deletion of your inquiry through the contact address above.
Browsing and preferences
The website uses cookies to remember your preference choice for 180 days and, if you choose, your language for 365 days. The initial language may also be selected from browser preferences or the approximate country provided by hosting; the website does not request precise location. Microsoft Clarity loads only if you accept analytics, independently of your language preference. We send Microsoft a denied advertising storage signal. Hosting services may process technical connection data to serve and protect the website. The cookie policy explains how to change your choice.
Optional analytics with Microsoft Clarity
With your consent, we use Microsoft Clarity to analyze visits, navigation and clicks through heatmaps and session recordings. Microsoft receives technical browser data, visited pages and interactions. We mask the form before capturing its content, and our custom events do not include names, emails, companies or inquiry text. The conversion event is recorded when the server confirms a successful submission. Microsoft may process this data in other countries under its infrastructure and terms. Its privacy statement is available at Microsoft privacy statement. You can withdraw permission in “Cookie preferences”; Clarity stops and the page reloads.
Requests about your data
You can write to ptorres@adaptahq.com to request access, correction or deletion of your data and ask about other rights available under applicable law, such as objection, portability or withdrawal of consent. Describe your request and the email used for your inquiry. Proportionate identity verification may be needed to protect the information. You may also contact the competent data protection authority.
Policy updates
This policy may be updated to reflect changes to the website or information handling. The date on this page identifies its latest update. Changes in the use of optional cookies should be reflected in the information and preference choices provided.